The driving force behind technology use at any organization is often hidden. Sure, technology happens but when it does, it’s difficult to know exactly how or why. Schools are no different than other organizations. Lots of people talk about what technology–what they want, what would be nice to have, how much time they’d save, etc. But many times, no one really knows how or why technology get purchased and integrated–or in most cases not.

Educational leaders need to open this process up. Examine the structure of the technology support team and how they relate to the end users. Educators need to ask a lot of questions. How is the tech support staff structured? What are their mandates and goals? How does the tech support staff respond to end-user needs? How do end-users utilize the services of the tech support staff? Who is leading the way in terms of technology adoption and integration? Does it come from the end-users? or the tech support staff? or from the educational leaders? What drives technology? Are the software folks talking to the hardware folks so that everyone has a shared vision?

What I’m saying is that there are a lot of disconnects. Many useful technologies don’t get adopted because there isn’t someone with foresight and vision in charge. Sometimes technologies don’t get implemented because no one is looking at the process. Other times technology gets purchased and it sits because there isn’t any follow through.

Without a clear vision for technology, the tech support staff can get trapped in a “fighting fires” mentally. They wait until something breaks and then fix it. Crisis management isn’t a bad thing–unless this is the way an organization always functions. It’s no way to run a top-performing school. There are so many great things that can be accomplished with insight and planning.

So take a look at YOUR school and ask yourself what’s driving technology integration.  It needs to be committed individuals with vision, planning and follow through.